Usacomplaints.com » Construction & Repair » Complaint / Review: Mr Rooter - Deceptive practices. #386120

Complaint / Review
Mr Rooter
Deceptive practices

Had trickle in-wall. Named Mr Rooter to obtain the flow set, and because the only method to reach the trickle might have visited transfer the 11-year-old water heater, additionally substitute the water heater.

Specialist arrived by, poked holes in-wall where there is clearly no water-pipes, and cited me $1164 for alternative of hot water heater. I went to to house shop and get retail. Four hours later, specialist discovered and mounted trickle, mounted hot water heater, and offered me having a statement for $1700.

Had prolonged debate with specialist and "support" supervisor why bill IMPROVED after I provided the main bit of equipment. Fundamentally, they dime-and-cent one to death. Simple install price is $500. Elimination (strain & slice pipes) is $246, deploy of fresh valves (once they easily stop previous types) is $219.18" PVC flexible fuel point is $93. Repairing trickle in-wall was bottom price of $500. BUT, an additional $145 to reduce in to the drywall, and copper tube is just a massive $99 per base.

Decided on cost of $1000 or all work completed (IT HAD BEEN an off hours phone). After technology left (while on telephone with spouse worrying about how difficult he worked for awful pay), unearthed that he scrawled "no guarantee" about the bill. Named and requested for customer support supervisor, but haven't seen back.

Meanwhile, I Have positioned hang on check, posted criticism to BBB and am completing paperwork to Florida Board of Plumbing Examiners


Offender: Mr Rooter

Country: USA   State: Texas   City: Crowley

Category: Construction & Repair

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