I've "Electrical Residential Support LIMIT Choose N" which is really a state-funded support plan. Our budget strategy cost hasbeen $49.00 all-year, that has been settled promptly. Octcber's statement, nevertheless was $120.00. Twice, I called them. The very first time I really could not cope with. The 2nd period, I acquired through, but after 12 units on-hold, got disconnected. I had been absent a couple of days so when I delivered I'd a notice informing me I had been overdue and needed to spend the statement instantly or be fallen in the LIMIT price plan. I submitted the statement the following day, wishing they'd create the modification, and understanding I'd need to try to conntact on the other hand following the next statement comes. Effectively the following statement did arrived just a few nights later, and its own for $584.29. They did not actually provide it time enough to get my check. I named them again, got to just their pc, which informs me, after 21-minute on-hold, they obtained my $120.00 and also have utilized it for this month's statement which I still need to spend the total amount of $464.26. I'm an older guy in my own early 60is and on impairment. For this reason I be eligible for the LIMIT system. I can not spend this statement, that's in mistake, and PECO exhibits no interest to wish to repair the problem. Their Customer Support is just a laugh. There's no body within their billing department. That understands how to complete their work, or cares to. And, their pc telephone support is dreadful.
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