So my gas dryer had no heat on 6/5 and I called Allen & Sons Appliance Repair in Canoga Park, California and was told they could come look at it for free and if I didn't want them to fix it, the charge would only be $29.99.
Here is the catch, if you decide not to have them fix it, they will not tell you what is wrong with your appliance. So needing my dryer repaired in a hurry I bent over and had them fix it.
Get this, I was charged, $192.89 including labor for a fuse and thermostat that I later looked up on the internet using the part number on the old parts the repairman left behind and the total cost with shipping for both parts combined was $24.
The repairman was here for 15 minutes, so that works out to a labor rate of $771.56 an hour! And get this, included in the $192.89 was a $6 surcharge I didn't catch when I paid the bill.
Do not trust these guys, they will rape you and put you in a position to choose between being charged $30 for them just walking in your door ($45 for certain appliances) and then force an outrageous fee on you if you have them fix your appliance.
I understand you are paying for their labor and knowlege but for parts that cost $24 and a repair that took less than 15 minutes from their arrival to departure, this is fraud.
You have been warned! Call someone else.
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