Usacomplaints.com » Construction & Repair » Complaint / Review: CMS Enterprises - Kirby Vacuum Distributor - Desceptive tactics and over pricing of product. #295747

Complaint / Review
CMS Enterprises - Kirby Vacuum Distributor
Desceptive tactics and over pricing of product

Three days ago, I was approached by 2 Kirby sellers. One of them offered me 2 rooms cleaned/shampooed for free in exchange for a 40 minutes product demonstration (Kirby vacuum) with no strings attached. I informed my wife and my son about it and we accepted it. We waited for about 20 minutes, apparently they were doing the same demonstration at another neighbor's house. They came at separate times into my house. I showed one of them the rooms that I wanted clean, he demonstrated the Kirby's features. We were trully impressed by the product so we asked him for its price, he said $1989.00 before taxes, we thought it was extremely expensive, but we allowed him to continue with his demonstration. Somehow he managed to convince us to buy the Kirby after he offered a payment plan he called "same as cash" or the total price after taxes $2153.00 paid over 12 months after a $613.09 down payment. The seller stated that he would get a paid vacation to Cancun after collecting 2 more signatures from committed costumers. During the transaction, he offered us a free wood buffer attachment and one year supply of bags and he was supposed to deliver these today. He never returned. Tonight I just happened to browse the internet looking for reviews on the Kirby at Consumer Reports on line, the first anomaly I noticed was the Kirby Sentria's suggested retail price of $1350,00. I started to search for on line distributors to verify this price and then I found this website. I intent to return this product tomorrow (Monday (14 April) unless the sales person adjust the Kirby's price to at least the above retail price and delivers the rest of the promised goods.


Offender: CMS Enterprises - Kirby Vacuum Distributor

Country: USA   State: Texas   City: San Marcos
Address: 1904 Ranch Road 12 STE 104

Category: Construction & Repair

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