Usacomplaints.com » Construction & Repair » Complaint / Review: Empire Today - Late for Estimate Appointment. #292912

Complaint / Review
Empire Today
Late for Estimate Appointment

We'd Kingdom Today install flooring and hardwood within our family room and dining area in January. The calculating and installation procedures went nicely, therefore we chose to ask them to return to do our three rooms. We named and received a scheduled appointment for between 5 and 7 PM that same night. At about 6:30 PM we obtained a phone stating our saleman was working late and could be therein 15 to 20 minutes.By 7:30 he'd nevertheless not appeared, and we'd not obtained any more calls. We named to stop the estimation and were subjected to towards the salesman who stated he was simply fininshing together with his last visit. Centered on where he explained he was and understanding what traffic is much like within our region we understood it'd likely have consumed him another time to make the journey to our home. We informed him we'd reschedule, but we shall will have another person get the job done. Between obtaining the home prepared and awaiting the saleman to exhibit up we lost a whole morning and night. As possible repeat clients we'd anticipated better support. Kingdom Nowadays must be much more practical in arranging its sales visits.


Offender: Empire Today

Country: USA   State: Florida   City: Orlando
Site:

Category: Construction & Repair

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