The salesman came in and told use that he did roofing for some odd years and went on to give us the sales pitch. The price he gave use was the highest out of all the offers we had but we trusted that they would be worth the price. Well needless to say we were wrong. I was told it would take one day to complete the job and it took 5 days. The supplies were to show up at 8:00am the day of the work that was on only thing that was done right. The dumpster was 3 hours late and the men for the job were 4 hours late. Next problem was being that they showed up late to start work on the 2nd day. I only got 4 hours of work out of them on the first day. The second day there were only 3 guys sent and the foremen (one of the 3) on the job keep leaving, so I only had two guys to do the work.
Now remind you I have a dumpster in front of my garage that is stopping us from getting our cars out. Mary from the company called me to see if the guys showed up each day. They have no clue what these guys do; what a joke. I was told by the salesman that they would install 13 roof vents and vented drip edge for ventilation. I watch them not install the vented drip edge so I call the salesman and told them that they did not install any. Joe the foreman then told me that the lower vents were acting like the drip edge. He then told me that the salesman was wrong telling me that you can't use the vent as intakes. He said "That is why he does sales and not roofing." I thought that was odd for him to say about some one in the company, and to say it about someone who told me that he did roofing for some odd years. Day 4 I had to call the dumpster company to tell them to get the dumpster out of my drive so I can get out to work. Then the worker being only the two guys again worked all day and into the night a little. One worker came to my door and told me that the roof was done and they would be back in the morning to clean up. Well next day I looked at the roof and 6 of the vents were in not 13. They had thrown a box of junk off the roof and broke my canopy that I have over the bath window. No one even told me about it. They put a hole in the vent by my garage with a hammer or some thing. They had to come out again day 6 to finish it and sent two guys to put in the vents and clean up. The Next day Joe (so called foreman) came back in a pickup and had two workers with them and told me they were there to pick up any junk and nails that were lying around. No attempt to pick up any thing; him and his buddies got into the truck and left. Check usacomplaints.com.
I called the salesman on a Sunday and asked him to come out and look at the bad work that their people are doing. We had him write down all my complaints and we had about 3 pages of Items and damage done by them. The salesman side he will bring it up to Brian Elias because he had a meeting with him. I also emailed Brian to voice my complaints; he said "We try to do the best we can to make you happy". I will be adding this to the usacomplaints.com site so others don't get screwed to.
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