Usacomplaints.com » Construction & Repair » Complaint / Review: Long Fence - Took forever, still not right, I gave up!. #246539

Complaint / Review
Long Fence
Took forever, still not right, I gave up!

I employed Long Wall (Ijamsville, MD 301.428.9040) to correct a current Lengthy fencing. We've stockade (solitude) fencing on three attributes and split-rail about the back, facing woods.

1.income experience was skilled and that I offered them a 1/3 deposit. Contractors were designed to contact me to agree with the place of fresh entrance in rear split-rail fencing, substitute 6 bad rails, substitute 10 damaged pickets, and substitute stockade door (that was distorted). Observe that there is a current split-rail entrance which was chained shut since it starts right into a pool area.

2. Contractors didn't contact us and arrived while we were on holiday. They changed the aged split-rail entrance in the place of adding a brand new one, changed six surrounding rails although not the bad types, and mounted pickets which were a half-inch more slim compared to current ones (thus much to get a privacy fencing). They did deploy the brand new stockade door, but didn't reinstall the present home-final spring. The stockade door doesn't close correctly.

3. I achieved a boss before function and stated the problems. Nothing occurred to get a handful of months.

4. After recurring unreturned calls towards the installation boss, Rob Phillips, I reported towards the revenue man, Scott Osvald, that I needed my deposit back. Amazingly, the installation supervisor named the exact same time.

5. A team arrived and mounted the rails and also the home-final spring while I had been there. They didn't possess the proper stockade pickets or even the article essential to deploy the brand new split-rail entrance, and appeared completely unacquainted with the problems. Once they quit, I spray-painted the place for that new entrance about the current rails.

6. A team arrived and mounted the right pickets and fresh split-rail entrance. Sadly, the brand new entrance just starts 90-degrees, instead of 180 degrees such as the current one (within the swimming place before they incorrectly changed it) and like our neighbors' does.

7. Two more communications towards the installation supervisor weren't delivered. Evidently Long Fencing wasn't thinking about solving the issue and sometimes even in gathering the extension wire the contractors had left out.

8. For this moment I obtained two calls from Wendy, requesting cost. I discussed that I'd be happy to pay for when the work was done properly. She was argumentative and uncomfortable, but organized for that boss to return.

9. I met the boss again and confirmed him the issue using the split-rail entrance. He looked over it but couldn't provide any recommendations and stated that the brand new gates were created differently and that is how they function. I told him I had been unhappy but settled the total amount about the consideration since I had been therefore sick and tired of the problem.

10. I've approached my neighbors' organization to provide a split-rail entrance like theirs, that starts completely. I quit a note for Wendy requesting Extended Fencing to purchase back the poor split-rail gate and also to put up something visit to straighten the stockade door. I don't be prepared to notice from their store since they've my cash, but often there is an opportunity that somebody cares enough about Long Wallis status to try and make me happy. Ha.

Throughout this two-month experience, 7/28/07 - 9/26/07, I've needed to take some time removed from work many times. I am an hourly advisor, which means this wasn't minor. Our telephone calls were consistently overlooked. I'd not suggest by using this organization for-anything, a fix.


Offender: Long Fence

Country: USA

Category: Construction & Repair

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