I purchased training from a Bella Vernici Dealer Seattle studio's at 1K plus travel expenses and 10k wholesale in material directly from the Bella Vernici factory to do a concrete overlay. Rodney the owner sent me his recommended portions of product to do the process. When I checked the order they had overloaded me on materials that are rarely used and shorted me on product that was the main ingredient. He told me that the product lasted indefinately so I would eventually use it. He now says it has an 18 mo shelf life. They would not return overstock as it is now expired. I had to spend another 5k just to get the main ingredient that they origionally shorted me on while sitting on thousands of $ of non usable product. At this time they changed the installation process. I've had product failure with the new order and they told me I was trained incorrectly by the dealer. I had not had any product failure when we installed according to the origional training method. They are refusing any tech support at the factory. The training facility won't return a phone call. I was told they would help me if I pay $175.00 an hour for consulting. I am out over 10k in materials plus 6K in jobs I couldn't get paid on because the product did not hold up.
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