I would like to direct my commets to the gentleman who has had so much trouble with Stone Fuzion.
Let me begin by saying that I am a customer of Stone Fuzion and in the past 18 months have had several jobs contracted and completed by this company. Much to my satisfaction.
One of the jobs that i hired Mike/Stone Fuzion to do was a natural edge counter top for a bar area. Even though this is not the "norm" in edging Mike took on the job. When the counter top was delivered there was a slight imperfection, which I was willing to overlook (just to let you know I'm very particular) but MIke was not willing to overlook it and remade the piece to perfection. After that I hired Mike/Stone to do several jobs in my home without incedent.
I certainly do not know all of the facts of your complaints, but what I can offer is this:
Mike and everyone that I have dealt with at Stone Fuzion has been nothing less than, HONEST, PROFESSIONAL, CARING, DILIGENT, COURTEOUS AND CONSIDERATE of my home whenever a job was done.
If you have had so many problems with Mike/Stone Fuzion, after my experience, communication had to be lacking at your end.
I believe YOU dropped the ball!!!
My biggest question is, if two sinks were installed incorrectly, where were you after the first one was done? How come you allowed the second one to be installed?
I know you have stated that you are a local business man. I would assume then that you have heard the pharse "just cant please some people" I guess you are one of them.
I am sorry that your experince with Stone Fuzion was not a pleasant one, but your experience and opinions of the company does not reflect those of myself and the friends and family I have recomended.
I will not hesitate to hire this company again in the future.
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