I wrote several letters via email asking for them to refund a total of $206.85 since I never received vacuums as ordered. Each letter stated they wound refund within 21-30 business days and have not received refund. This is a copy of their response... (I have received the same response at least 3-4 times previously.
Lynette Hudson
Orangeburg, SC 29115
Dear Mrs. Hudson,
We are in receipt of the E-Mail dated February 7 that you have sent to us regarding the Lazer Storm Product. We at Lazer Storm are dedicated to providing our customer's with efficient service. Even though product demand is high, each customer request is given individual attention. Our Customer's satisfaction is always our main concern:
Upon reviewing the information in our database it was noted that order # 7727990, which is under your name is being refunded. Your information in your account will be credited the amount of 206.85 within 21-30 business days. Sorry for the delay.
Should you wish to contact us directly please contact us at 1-800- (Please note this is our new toll free number)
We do apologize for any inconvenience we may have caused you. The E-Mail you have sent to us was greatly appreciated.
Sincerely
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