My story 's just as same as everyone else 'paid in full' and 'no woods come' so there's no need to repeat this. We all have made the same mistake. Still couldn't move into my place, because there's no woods for almost my whole entire house. Yesterday, I just called my credit card company and found out that they did not charge the small portion they claim they can only charge up to $250, and the rest of course in personal check was debited from my account by the following day. Don't you raise a question? In order for the transaction to be completed, aren't they supposed to charge the rest to my credit card?
I called, emailed, live chat many many times. There was no response. And finally I got an email from shipping department [there was a story behind it in order them to send an email to me] asked me what do I want them to do? Im like huh? They ask what do I want them to do? After going back and forth.
They said the same thing as to Nancy in Philadelphia " Sounds like you ordered a manufactured product. They have to dry the
wood, mill it, and then ship it in. You ordered incorrectly, and it looks like you need to exchange to a "in stock" item.
Pick 3 and we will check for you.
Thank so much for getting back to us.
Shipping "
I don't want anything else, because if I do, I 've already order from somewhere else [and stay out of this scam].
I called NWFA many times and left messages for Bonnie, and have never heard anything from her ever since mid December.
Sebastians and Melissa, please, please tell us what can we do to get our money back? Im willing to waste as much of my busy time to do whatever it takes to get my money back. My house project has already gone wait behind the scheduled. I've had sleepless nites, not knowing whether I will ever get my woods [to move in] or my money back. Don't know what Im suppose to do now in order for us to move in. It's ruined my normal life.
My biggest lesson from this experience is never ever dealing with a company who do not take credit card as a payment and have no physical address or whatsover.
Check this out, two different company locations with the same website.
Http://www.thebbb.org/commonreport.html? Bid=41001335
http://www.sandiego. BBB.org/commonreport.html? Compid=15008656
How can I contact any of you? Please let me know. Greatly appreciated!
0 comments