Usacomplaints.com » Computers & Services » Complaint / Review: Staples - Charged color copy price for black and white copies. #698821

Complaint / Review
Staples
Charged color copy price for black and white copies

Picture starting a Staples office shop to create some monochrome copies which are usually cheaper than many copier shops and discovering you are being billed for colored copies.in a price of $0.49 dollars per copy vs $0.09 to get a monochrome copy, it is crazy when the copy is in monochrome to become billed to get a colored copy. We'd wandered as much as the self-service region and there is no indication everywhere (we examined) about being billed no matter what shade you ripped in. However The ladies in the table advise it did not matter, the copies were created and needed to be compensated simply because they were ripped on the 'colored copier'. Obviously if you use self-service, you've to utilize a charge card to make use of the copier within the first place. If you are using a self-serve copier, be sure you examine just how much the very first backup is before continuing

To create it worse, I then found out they charged us later one more $1.00 whenever we had previously compensated and did not buy other things within the shop. Exactly what a couple of BS! I actually donot understand how they are able to escape with receiving people for full-color copies once they were completed in monochrome. Regardless of the device is, it ought to be billed that which you ripped in - evidently Staples does not realize that duplication must merely cost monochrome.


Offender: Staples

Country: USA

Category: Computers & Services

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