Usacomplaints.com » Computers & Services » Complaint / Review: Xbox 360 - A David and Goliath story!. #220249

Complaint / Review
Xbox 360
A David and Goliath story!

I've had my Xbox for around annually today (among the Notorious). And that I obtained the Three Red Lamps, like everybody that's Purchased a 360 inside the first-year! Therefore, it had been still in Guarantee and that I delivered it back again to Microsoft, and nicely it had been set!!! Or was it??? Therefore, after about 8 weeks of Enjoying, and experiencing the machine, I began to Discover some humorous issues, like the display getting uneven and also the Sounds, plus some Audio was knocked-out! Then your Water Smashed, that’s when it began to FREEZE!!! Well, obviously ya guy was restricted, AGAIN!!! This BS Began occurring again, after not really two complete Weeks?!?!? I intentionally marked-up my 360 before I delivered it within the very first time, also see easily might return OUR 360 (not really a Refurb), to my shock it had been a Refurb (I believe). Well, my uncle had exactly the same problem n / the Three Red Lamps, and explained that after he delivered it back again to Microsoft "They Delivered Him A Refurb System". But, that isn't all...

I Contact The Assistance AGAIN, and experienced the BS using the "Technicians", plus they Certainly were no Aid! I Informed them exactly what was incorrect, and what do these "Monkeys" Inform me??? They state "Friend, your guarantee is up, and you'll need to spend"... Are you Silly!!!??? I delivered it towards the Service-Center Smashed, plus they deliver it back, because it was after I delivered it for them! Aside from whether it's my same 360, or perhaps a Refurb! If it had been mounted then there's no requirement for me talking with Support. Right? Well, I request a, plus they inform me that they are able to do is provide me 50% Discount... inSUFFICIENT!!! I strain that I'd like this to become set at no cost, which it's no-fault of my very own, that the middle has delivered this back again to me SMASHED!

Therefore, after fighting for placement within this issue, I eventually got a fairly great deal. There where in a position to provide me a-75% along with a 12 months guarantee and free delivery and handling... Well Okay!!! Therefore, yes I got the present, settled the $34 and delivered it towards the Service-Center, pleased and all that great stuff! Truly?!?! Right!!! In regards to a week later, I obtain my 360 back, thinking I really could get back to my gambling, and what's to my shock!? These A-Openings towards the Bottom Openings, have delivered back my console as-is, since the suggest that I interfered using the system, which voids the guarantee... WHAT GUARANTEE!!! I settled to truly have the it mounted, how is that this voiding the guarantee? This really is where's becomes unthinkably unpleasant!!! Obviously I contact the Service-Center, and increase Fireplace... I clarify that there-no one interfered with this specific system which I settled to possess it set, which means this isn't a of something! Well, I talk to two diverse Administrators which were of no help me. I described my scenario but still no response or answer

Some tips about what the Notice submitted return of my 360: "Expensive Xbox Lover, An examination of one's system has uncovered that tampering or tried tampering of the system has happened. The GUARANTEE is voided consequently of those steps. Additionally, Microsoft is not able to provide restoration solutions to get a interfered Xbox system. Consequently, the system has been delivered for you As is, not fixed. Should you were billed, you'll be returned by check. When you have further concerns, please contact the Xbox callcenter..."

Now this all occur in the last month, and that I talked to a different repetition. Having said that my check won't be released in my experience for SIX MONTHS!!! They set me through all this, consider my cash ship back my system, and inform me that I don't get my cash for SIX MONTHS!!! Wtf!!! I increase more heck, and today I'm at this stage where I want support from all who're looking over this. I'm confirming this to Microsoft and Better Organization, and whoever else I will!!! But, to all who study This Web Site, provide me your feed-back, and allow CONSIDER MICROSOFT ALONG!!!


Offender: Xbox 360

Country: USA

Category: Computers & Services

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