Usacomplaints.com » Computers & Services » Complaint / Review: Circuit City / LG 19 LCD Monitor - Never did perform right!. #218124

Complaint / Review
Circuit City / LG 19' LCD Monitor
Never did perform right!

I bought A - 19 inch LCD monitor from Circuit City in January. It never did work right. Circuit City believed to contact LG for support. I named LG and described the issue. A person support representative desired to understand basically had changed the primary wire towards the check. Often they're going negative. I changed the wire. It did not work. I called back and was informed perhaps the movie card was poor. I change the video card. Nevertheless did not work. Delivered video card. I called back again to LG on April 4 and was informed by Brandy they might change the check. I'd to provide them my charge card data first tho. Just in case used to donot return the faulty check. And so I did. I called back on April 6 to determine if there is a tracking number. I had been informed by Brandy the check hadn't be delivered yet. I obtained a contact on April 9 from LG declaring

"On 4/9/07, customerservice < customerservice AT lge.com> wrote:

Reply to Customer Enquiry&

Dear Dave, thanks for asking of LG Electronics. We regret the problem you've familiar with this company agreement. Your factory support department was closed on Friday. It's because of this the alternative check hasn't been delivered. Your check must get to any moment today. For more information or troubleshooting, you might contact us at 800-243-0000 for LG Customer Support help. A realtor is likely to be happy to work with you. Thanks again for calling LG Electronics. Neil email Manager Client Interactive Heart LGEAI"

On April 11 I named to confirm check. I had been informed that it'd not been delivered yet. I requested to consult with a boss. I had been informed that there is not just one accessible. But you might contact me back. I obtained a call-in about an hour or so informing me the cause I'd not obtained the check however was they didn't have one for the reason that design. These were likely to deliver me one which they believed was equivalent. I purchased a 19lt, I'd like a 19lt. Is that asking too much. I still have no idea where that check is. I'd to buy a brand new check to maintain that portion of my company heading. I can not wait on somebody who lies. (pardon me) LG calls it "providing incorrect info". I'd like LG to return my cash and come obtain the faulty check. I ought tonot need to feel the difficulty of getting to cover and deliver it back. I've invested the full time with this issue. Our period is useful likewise.


Offender: Circuit City / LG 19' LCD Monitor

Country: USA

Category: Computers & Services

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