1st of all i want to begin by complimenting this company & store (610/south loop location) because they arevery informative & ready to help when they see you looking/reading product description I have experienced the tech support over the phone & they answered pretty quickly & were very helpful as well. I visited the store yesterday (1/16) to buy my wife an ipad mini & my wife likes to ask alot of question & i guess the agent thought we didn't know much about apple products (when we have 2 iphones, 1 ipod, & macbook pro) & just started talking to us that the ipad does this & that & when we messed with it, it did not do what he said. But overall this store/company is great.
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