We had to fight for two months on adamaged furniture for them to take it back. Their policy is no returns and when the furniture is damaged they will tell you mto take deliver but they do not want to accept them back. Bad customer service DO NOT PURCHASE FROM Z GALLERIE ...
I ordered a $300 coffee table directly from the Boca Raton store in South Florida. I waited 4 weeks for my item to arrive and went to pick up the table. Upon arriving the Boca Raton store, I was asked rudely by a sales associate named Alida/Aleida what I wanted... After telling her that I was there ...
I'm writing to protest concerning the terrible encounter I've had with Z Gallerie. They got more than 3 weeks to provide an item which was the incorrect shade once they explained I'd possess the buffet inside a month. Customer Care was terrible these were not useful in any way touch and explained ...
The dishes I bought were defective. After only eight months they glaze is crackling and staining. I tried to return them to the local store in Birmingham, AL. I was told I would have to call customer service, so I did. When I contacted them, I asked do you not stand behind your products you sell. I ...
How we got robbed: Z Gallerie grossly misrepresented shipping and restocking fees on a piece of furniture deemed undeliverable by their delivery co. Before we purchased this furniture called “Aberdeen Cabinet”, we did our due diligence to find and provide all the information about measurements and ...