I signed up for Vontage in March and thought I would give it a try... I was told there was a one year contract because of the equipment but thought that was ok, even though the equipment was used. I moved 6 months ago and decided not to even hook up the equipment because the service was pretty ...
They charged my account twice the same month. I then asked for me account to be closed because of the whole reason I got account was to be able to talk on the phone 60% of the time the other party was unable to hear me. After my account has been closed and they took the last payment out, but a ...
I am in a total state of disbelief! I have fullfilled my year contract with this company, and I no longer need their service. However, when I tried to cancel they told me I actually had to pay one more month to fullfill me contract. I knew this was not correct, however, I did go ahead and pay them ...
Vontage disconnected my service from previous telephone company after three business days during the holidays&knowing that i didn't have high speed internet connection and telling me that i will have 10 business days to connect the high speed internet - and that i will have no interruption in ...
I recentely hooked up vontage phone service, and the service is very poor. I have atleast twice a day that my phone is temporally out of service, calls are droped, and when using the internet and speaking on the phone, the reception is terrible and impossible to hear or understand the person your ...
Opened a account in Feb. nothing but problems with them. Spent over 35 hours on the phone and sending over 40 emails to them, they never answered my e-mails. When calling you cannot understand them. They gave me a new number until the transfer was done. Well the transfer couldn't be done due to ...