In March I decided to fly the newly popular US Airways, or "Sully Air" as I renamed after Cpt. Sullenberger's fantastic emergency landing into the Hudson. I departed from JFK in NY and flew to Phoenix to visit my sister. When I landed in Phoenix and arrived at her house, I unpacked my ...
I went on a ski trip to Swizerland. One my way back from Zurich my ski bag was torn open and the my ski equipment was damaged. I went to customer service to file a claim. The lady entered the claim in the computer system. Then she told me that US Airways may not pay the claim for they aren't ...
I just realized that my Sony Valio Laptop has been stolen from my checked-in baggage. I checked it in Madrid, and then I checked it out in Philadelphia for my connecting flight to Montreal where it was checked in again. It is the fourth time I do this flight this year with US AIRWAYS. It is the ...
While attempting to book a family trip to Paris, France, we were informed (after 45 minutes on hold!) that we would have to pay $437.80 for our infant son to fly! Not for a seat of his own, but to RIDE ON OUR LAP the entire flight both ways. We are no strangers to international travel, and have ...
On Jan 31st, I paid for 2 pets to travel with my fiance from phoenix to portland one way. $80 dollars per pet. Upon inspection, it was discovered that one of the pet carriers exceeded U.S. Airways size limits. I was forced to keep that pet with me in phoenix. The person at the counter explained to ...
I was traveling from Philadelphia back to Denver on US Airways, basically because they had the cheapest tickets. Well, I guess you get what you pay for because my $1999.00 mac laptop got stolen straight from my checked baggage. I called TSA, I called US Airways, I even filled a police report in ...