This is one of the worst experiences I've had in a while. Website technology has grown, and became more advanced, I'll give them this, but to make a website force the user to double login in order to pay a bill, and then to ask for a "Customer Code" which is apparently located on a ...
After contacting Time Warner several times in a the period of a weekend, while trying to UPGRADE my service, I was 1) hung up on by a sales rep 2) told a different story every time, and 3) had my social security number CHANGED in the system by a customer service or sales rep so that my address no ...
Should you be a custimer of Time Warner and you have trouble with your internet, (High speed) plan on working on it for hours. I've had the misfortune of losing power a few times due to weather and other technical reasons. If this happens to you, you will have to call a support number somewhere on ...
I have had problems with Time Warner Cable since I moved to Charlotte in December. The picture on our TV is always freezing, the service tech came out and he said that we needed a signal booster because Time Warner installed the cable wrong at my apartment complex, Time Warner denies this but the ...
Here is a log of the events that have transpired in the past week with Time Warner Cable Company in Southern California, my neighbor, and myself. On June 21 I turned 28. I decided for a birthday gift I would purchase a TiVO Series 3 DVR with HD. I thought how I will be able to use this when we get ...
I canNOT believe it. They are still doing it! I have not had internet service with this joke of a company in over a year & there it is... Charges for internet service i did not ask for nor receive, posted on my bill for the past 3 months. My bill posted online by TWC looks as though a hacker or ...