Sai - Castle Rock Security
After horrible service, long waiting on hold, would not cancel monitoring, even tho my 3 yr commitment was met
For the past 3 years I have been extremely unhappy with the quality of service from SAI security monitoring, now Castle Rock Security. Our system was down for a number of months, but there is no test signal sent, no one ever calls, and when you need to call them, you may be on hold for 90 minutes ...