This company will give you the run-around w/o accountability. In my business, smartphones are vital - to be without one for a day is brutal. They company promised to deliver a replacement phone to my home on Saturday, via the Verizon representative in the store - who filed my claim, and when I ...
On Saturday, June 6th I lost my phone. I was in a rush to go out of town and didn't know where. I called to suspend the service and was informed that I was paying $5.99 a month for insurance on the phone and I could call and file a claim to get a new phone. On Monday I did just that. Come to find ...
Asurion is T-Mobil's insurance carrier. Its $5.99 a month. I got my phone replaced through them for a whopping $180.00 deductible. And 5 weeks later, my refurbished Blackberry Curve has the entire plastic screen cover bubbled up and lifted off its surface. Asurion says that I have to pay another ...
Two days ago, I was getting ready to leave work, and realized that my cell phone was nowhere to be found. I checked with the security desk to make sure it hadn't been turned in. Unfortunately it hadn't. The next day, I again checked with security, and tried to retrace my steps to try and find the ...
I get up this morning and rush out of the house, only to drop my phone in a mud puddle. Still works, great! Two hours later... The LCD screen stops working. No worries, I have faithfully paid T-Mobile $5.99 a month for the past 12 months for Equipment Protection. Four hours later... Visit T-Mobile ...