Site: www.gateway.com
Found 39 reviews / complaints

Gateway Computers
Doing whatever they possible can to get out of honoring there warranty gateway.com Internet

Miscellaneous Fiyah 0

I HAVE NEVER experience such terrible customer service in my life... I bought a Gateway computer from walmart, really because of the price... I had heard they were flimsy so I made sure I bought an extended warranty in case something went wrong. After a couple of weeks the screen broke and I was ...

Gateway Computers
Can't fix a laptop on 3 tries, breaks it further

Internet & Web Zeke_d 0

I will give you the short version of my plight as I know like me, your time is quite valuable. I purchased a Gateway ML-3109 laptop in the 4th quarter of 2007. I started having problems with the back light failing within a few months of ownership. I sent the unit in for repair. After the unit was ...

Gateway And MPC
Gateway sold warranties to MPC who has filed Chapter 11 and you can not get hold of them. Gateway is washing their hands clean of helping with computers that don't work under warranty. They aren't even trying to help consumers get their computers fixed

Internet & Web Karen who got ripped off 0

Oct. 2008 I called Gateway to report my laptop screen was not working. It is under warranty until Jan. 2010. They informed me they sold my warranty to a company called MPC. I called MPC and they were going to send me the items I needed to ship and they were happy to fix it. These shipping items ...

Gateway
Warrenty is a joke

Internet & Web Frank630 0

I had a 3 year warrenty on my laptop i bought from gateway. After 2 and a half years i sent it off for repairs. After they kept it for 2 weeks they called me to tell me it would cost 500.00 for repairs. My lcd screen it deveopled a leak an went on my hard drive that caused my hard drive to not ...

Gateway
Convirtable Note books are pieces of crap!

Internet & Web Txpeach182 0

I purchased a Gateway convirtable touch screen notebook for $1500 July 18. The hinge went out in 6 months they replaced it under the one year warranty and then it went out again just a few days ago (6 months after it was replaced.) 12 days after the 1 year warranty. They wanted me to pay $490 for ...

Gateway Computers
Customer pays when refuses to commit fraud for Gateway

Internet & Web Anonymous 74764 0

On or about 3/27 I purchased a laptop computer from Gateway phone sales department after a lengthy conversation and chat session with the salesman. On 04/01 I received the package by UPS. I immediately expressed my concerns over the damage to the exterior of the box to the UPS Driver. The driver ...

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