I write this with sadness because I have been rooting for Gateway for a long time. All of my prior customer service with Gateway has been so smooth and I have sung the praises of Gateway to my friends and coworkers. I sent my laptop in for service and UPS tracking indicates that it was received ...
On Jan 1 we purchased a top of the line gateway laptop from a gateway store in reno nevada. We started having problems with the ac connector not connecting to the laptop to give it the juice it needed. We would have to constantly move it around to keep power coming through. We had called several ...
Gateway's Defective Computers & Deceptive Business Policies Force Consumers To Pay The Price... And We're Not Getting What We Paid For! It is completely fraudulent to sell a customer an incomplete product for $2,178.98 with no power cord and a dead mouse and then deny a return when the basic ...
I'm gonna summarize this since it's a long story. I bought a $1700 laptop through gateway 14 months ago. After a couple months, it overheated and i had to send it in for repairs (at my own expense). I was told it would take 1-2 weeks. It ended up taking 2 months due to the laptop being put on ...
I purchased a $1200 Gateway computer via the telephone and within a month the keyboard would freeze up requiring multiple phone calls to their technical line which required over 1-2 hours of waiting and online repairs. They refused to replace the computer stating it was reparable by these measures. ...
I had a three year contract with gateway and they closed all their stores. I still have a year left and want a refund. ...