I have spent over 2 years complaining to Windstream about low download speeds, high ping times and latency issues. I have been told that the problem is with my equipment and that the problem is not on their end, that they are aware of the problem and investigating it and that they will send a tech ...
Big ripoff, need be report to better business bureau fraud, over charge mislead information to senior citizen on fit income, windstreams customer service give out fault information, just lie!!! Wait to receive box in mail every since april 18, now june 9, still no box, windstream yall need stop ...
Over two years ago when I signed up for the bundle with Windstream, I assumed that long distance included conference calling because a previous telephone company I was with included conference calling in their services package. Also, I thought unlimited long distance meant just that - unlimited ...
In the past month I discovered that Windstream who was servicing my internet service plan was not providing the speed of internet service that I have been paying for. I have been a Windsream customer for approximately 8 months. To receive speeds of 3 mbps. I used a SIW Speedtest to discover that I ...
I switched my cable, internet, phone service to a competitor that had better pricing and better customer service in my area. The day that I switched all equipment was returned to the WINDSTREAM store in my area. This was in September. WINDSTREAM continued to bill me for over $600.00 for equipment ...
It takes over 10 minutes to talk to a person who then just tells you to call another number. They do not deliver their promises. ...