We have a bunch of reference numbers given by customer service representatives and have more disconnected phone calls then reference numbers. Yesterday I was disconnected 8 times, before I was ever able to even speak to a representative. Twice I made contact with two different customer service ...
My experience is very much like the quote I include from another victim of Wild Blue. They took 6 weeks to get the system on line (I can't say working because that has never happened) Of course they charged me from the date they selected for the start time. Refused to refund my money for the lack ...
On Dec 7 we discontinued our service with WildBlue Communications. We were told that their would be no additional charges to our account. Shortly after we were charged $49.95 to our account. On Jan 16, WildBlue charged $214.62 to our account (debit card) In doing so, it caused a overdraft at our ...
On Dec 7 we stopped our support with WildBlue Communications. We were informed that their could be no extra costs to the consideration. Soon after we were billed $49.95 to the consideration. On Jan 16, WildBlue charged $214.62 to the consideration (bank card).in doing this, it triggered a facility ...
Our parents who reside in W.V. Recently bought to Satellite Online Sites with WildBlue Communications in US, and was cheated out-of cash, and quit without any support. WildBlueis Support was designed to provide us regular installation with purchase of gear. This nevertheless didn't occur, we ...
Wildblue customer service does not exist. I have an e-mail problem that I have tried to contact customer support for 4 strait days and have been put on hold for at least one hour at a time, without actually speaking to a customer support person. They are never late with a bill. I would not ...