In June of this year I was lied to by teller & two managers at Washington mutual, branch at down town bklyn - fulton st.& coney islad &east 16th both in bklyn, Both had me to take time off from work to get check approved needed different id., wire money. Once I got the id they said I ...
A few months ago I noticed 4 large charges made by a thief on an Ebay website using my debit card number. I called and reported this incident on the same day. I received a call from WAMU's fraud department to verify yet another transaction they were trying to get through. I told them the ...
Digitouch and digitcom charged my credit card account the sum of 39.95 each for the month of 6/11/08 and i have been in a battle with these people since the month of march. When they first started this, i told them, that i did not authorize this transaction. ...
One Thursday night or early Friday morning, I decided to hop online to check my pending balance. A problem had happened with another "bank" whereby they had taken funds for a loan payment that I was told wouldn't be deducted until after my payday of the 31st. Mistakes had been made and I ...
I have been working in customer service for about 4 years now, and never had I ever been mistreated by a rep ever. They make bill collectors seem nice. One day I was depositing a check that my sister gave to me, and they denied it saying that my account is under fraud investigation. Due to the fact ...
Just a heads up for Providian/Washington Mutual. I have a WaMu Platinum card (does not make any difference whether it is Platinum or Peanut Butter, according to WaMu CS... Service is the same) with a $30K credit line. I attempted to put a $1200 charge on the card; it was not authorized ...