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Site: wamu.com
Found 77 reviews / complaints
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Washington Mutual
Fraud and scam

I am closing my Washington Mutual checking account today, which I should have done years ago, when this pattern began. What they claim is that customers who have a home equity line with them get free checking. What they actually do is give it free for a while, long enough for you to stop checking ...

WaMu
Terrible customer service

Wamu has been holding my check deposits for 3-7 days and the same deposits in the past (last month and prior) would normally be made available in one (1) day. I've never bounced a check or had a deposit reverse and my credit is perfect so I'm wondering if anyone else has had the same "change ...

Washington Mutual
Scam charges

In June my debit card was cloned when i used my card in a fake computer in kiosk fedex, some body make Unauthorized transactions bought flowers and charged to my account. I called to WAMU customer service and they resend to me to the claim and fraud department i was on the phone over 45 minutes for ...

Washington Mutual
Overcharged

I was shocked to discover that the aforementioned credit card company increased my interest rate in excess of 50%. More importantly this increase occurred without my knowledge. To date I've never been late on a payment. Additionally, I always pay a significantly more than the minimum payment. ...

Washington Mutual
Awful bank

Wamu is a terrible bank. Put through an online transfer and it went through LAST week. Now WAMU has a temp hold on my funds. Need to pay bills! Called the Silverdale Washington Branch and inquired about the hold. Was told that they couldn't do anything. I asked to be put with someone who could, was ...


Washington Mutual
Scam charges

I have been a customer of WAMU for years, always paid on time, no issues, recently I made a charge on my credit card within my limit, after the finance charges were assessed, i was over limit by $4 which they promptly charges a $39 over limit fee. Apparently I am a mathematician know, because their ...