I needed to buy 11 tickets online, but 9 it's the limit. So I used 2 computers at the same time, I used the same credit card on both transactions and I got a message that I neede to contact my credit card bank. I did and I let them know of both purchases. An agent from volaris contact me like in 3 ...
They have horrible customer service, i was hung up on twice and passed around the call center over and over to non english speaking people another time. Was not even being heard another time. I booked my flight online for a 10:19am departure and was charged $700.00 for 2 round trip tickets. There ...
My brother and I purchased a flight to Guadalajara, Jal. For Oct. 30th 2012. We arrived 40 mins early with no one waiting in line to board the aircraft. When we went up to get our boarding passes the employee Natalia said she could not because we were too late. She said the manifest was closed and ...
I was traveling with my family - a total of 7 - and we were returning from our stay in Cozumel. Our flight departed from Cancun and the Volaris rep was trying to say that our bags were 40 kilos over the limit. We did not buy anything that would significanly increase the weight of our bags. I know ...
We purchased tickets from Tijuana to Guadalajara for our Christmas vacation. It was 9 of us coming down from Northern California. We crossed the border into Tijuana at 4:30am to arrive at the airport at 5:15am. After having to pay over $220 US dollars at the airport for permits to enter the country ...
We bought seats from Tijuana to Guadalajara for the Holiday holiday. It had been 9 people decreasing from Northern California. We entered the edge into Tijuana at4:30am to reach in the airport at 5:15am. After spending over $220 US dollars in the airport for permits to enter the nation we travelled ...