I am fed up with Verizon. Within the last month, I have spent over 10 hours on the phone with Verizon. The live chat agents give no information and always tell me to call. The phone agents toss me back and forth between customer service, billing, internet, and escalation. And all I want is one ...
I have had Verizon for 3 years, with almost no service (both cell and wireless internet) at my home. Repeated complaints have brought a lot of promises but no action. Other than one of their engeneers verifying my complant. I can have service if I sit by my dining room window with the phone next to ...
The TRUTH about VERIZONAfter moving to a new apartment my Wife and I decided togive Verizon FIOS a chance after seeing their ads on bundles. We called on our move in day, a Tuesday. They must have been busy, because we were onhold for 41 minutes. We decided to callback. When we did we were greeted ...
The doorway to doorway people found my home and attempted promoting me fios i thought I ought to do some my homework first i quit right into a verizon kiosk within the mall plus they assisted me comprehend anything i had a need to understand and that I noticed the doorway to door sales agents ...
We have 2 Motorola Rival phones from Verizon, in 7 mos. We have had 6 replacements sent to us. Out of the 8 phones we have had 6 have had the same exact problem. The phones lock up or turn off when in use, ie when replying to a text or when answering a call. Most Xs the phone will restart after a ...
I initiated service with Verizon 7/27/09. That day, I was asked to pay a 125.00 deposit, which I did. It was understood that I would get that back when/if I terminated service. My service started on 8/3/09. I terminated service on 2/1/10. To date, I am STILL waiting on my deposit. I have made at ...