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Site: toysrus.com
Found 49 reviews / complaints
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Toys R Us
Exchanges

Visited TRADE some outfits my child obtained like a present on her birthday, but didn't possess a bill. They declined to switch the things since I didn't possess a bill. I'm extremely dissatisfied within their support. Used to do not request cash or perhaps a gift-card, simply to trade the things ...

ToysRUs
Awful company

I ordered 2 items from Toysrus.com on 11/24/99. I received one right away. When I hadn't received the other within two weeks, I contacted their customer service (30 minute wait on the phone) and they assured me it would be out within 4 days. After 4 days, I checked my order status online. It still ...

ToysRUs
Bad place for shopping

My wife & i are expecting and registered at Toys r us... She wanted a dresser there and and a family member in oklahoma wanted to give it to us here in Texas. The item was "Temporarily NOT AVAILABLE ONLINE"... So. Being reasonable people they bought a $325 gift card and sent it to us. ...


Toys R Us
Awful experience

My son received a duplicate Little Tykes Basketball Hoop. I tried to get a store credit but was rejected because I didn't have a receipt. Since my sister in law purchase item online, she thought she deleted her emails. Now 2 and 1/2 months later, my sister in law found her email confirmation ...