I ordered a "Paper Jamz" guitar as a Christmas gift in Nov 24th. ToysRUs accepted my order, only to cancel 10 full days afterwards due to "Out of Stock". With today's e-Commerce database driven systems there is no excuse for this type of business behavior. ...
I bought two boxes of diapers with promise of $15 e-giftcard through email and never received it. I keep calling and they are claiming technical difficulty. ...
My sister is going to have a baby is two weeks or less, mother in law bought her a back pack diaper bag that was on my sisters baby registry. When my sister tried to put baby items in the bag, there was tear in the bottom and things would fall out. She tried to take the bag back to Toys R Us where ...
I went to Toys R Us on "Black Friday" and attempted to buy the First Act 5 piece Drum Set listed in their Sales flier for $49.99. When I got to the register the item rang up $99.99. I was told the drum set I had was not the one that was on sale. I asked to be shown to the one that was on ...
I am a manager, and what happened to me yesterday at TOYS R US is the worst thing a business can do, the worst business practice I have ever seen, and the worst MANAGER in front of a business..!!! I purchased a scooter as a birthday present for my kid, this is an electric scooter manufactured by ...
Do not buy ANYTHING from ToysRus that is out of stock if you get an email telling you it is back in stock. If it is a high demand item, they will send say 1,000 emails out when there are only 20 units. This is what happened to my last weekend. So I ordered the item, not knowing this. 3 days later I ...