On or about May 25 I went to the T-Mobile branch store on I-10 to purchase a charger for my cell phone [I had left my charger at my brother's home in Beaumont]. They told me I should up-grade as a new charger would cost more. So I did. Since I very seldom use my cell phone it was several day before ...
After porting in my cell number in July 0f 2011 to T-mobile everything was fine until January of when suddenly my calls were dropped frequently. After complaining to the company they contacted their own tech support dept., which informed me that they were going to investigate the tower at which my ...
I am a new customer of T-Mobile and already the company has disappointed me. I submitted an order for a new account and phone. The online system I used led me through the process by having me pick out a free phone, no activation fee, etc. The process was very simple and I appreciated the ...
Would just like a full refund on charges they put through on my discover card after i canceled order within 2 hours and was told that it was indeed canceled now they say it has been sent and all i have to do is refuse order and it will take 30 days to get it off my discover card and all i will be ...
TMOBILE is a HORRIBLE company to do business with!!! I have had more probems than you can even imagine! Unfortunately i have done business with them for over 10 years. and so far... horrible!!! Butttt... You ALWAYS have a "contract" soooo... I NEVER get service! Tmobile has ...
I had changed my plan back in Feb/March to $49.99 unlimited talk & text.in May, I noticed my bill was still $74.75. T-mobile called customer service to have them credit my account. Today, 6/5 when I went in to pay my bill, I explained to the T-mobile rep that my bill had not been credited. Upon ...