We have always flown and truly love the staff at Southwest Airlines. Our trips have been uneventful, pleasant and always timely. This past week our daughter traveled home from college on spring break (Chicago to Denver to OC). She arrived late on a friday night, got home, went to bed. The next ...
In March I flew to Chicago, IL to attend my little brother's wedding. They decided to elope due to my father being deathly ill and in the hospital, and the bride's mother was terminal. I booked tickets for my BFF and myself but when it came time to leave, her doctor would not clear her to fly due ...
Southwest may brag about not charging customers to check their bags, but they never mention that they also remove your jewelry from your checked bags while the bags are in their possession. I flew recently from Sky Harbor, Phoenix, Arizona, and was extremely disappointed to find that all of my ...
My younger brother scheduled myself a flight to return home. However, he had given me the wrong time to arrive. When we called to reschedule the flight they told us they had another flight taking off in 38 minutes. So we arrived 30 minutes prior to the flight taking off. Although we were aware you ...
Attempting to panel a trip after being organized in a safety gate, I visited the entrance with my loved ones. Both I and my child are handicapped so when I visited obtain a early boarding card for both people, there is no body in the table as all of the brokers were today getting ready to table the ...
Southwest Airlines markets the fact that there Mission Statement is based on "Service to the customer" (The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit). Based ...