I purchased a Sony KDL-52XBR5 flat screen TV for Christmas. It lasted until August when the picture went out. After calling service a technician was sent about 10 days later. The technician had three more replacement panels in his truck for other broken sets just in my city. The technician damaged ...
Sony offered a replacement TV to my Dad because his Wega TV had an optical blocker go out ($500 replacement part). They told him they would send him a coupon for Sony Style to help with a replacement. They never sent the coupon. When he asked about his coupon—"OH! Your coupon is not valid ...
I have placed an order DSC W370 Silver model on1/20. The product had an estimated ship date of 2/1. However I did not see my order ship on 2/1. When I contacted customer support I received the usual poor response with the standard apologoes, but we cannot help you. I contacted again on 2/9 and ...
I had bought Sony Vaio PCG FS770W model with three years extended warranty. Since the day 1 I had to face several problems with key board, sound card and big clinking noise from computer. Sony had attended the problems except for sound card as the volume was barely audible. Further I had problems ...
My husband recently tried to buy us a new Sony desktop and a pair of hybrid (analog and digital) TV tuners from Sony. It was the worst electronics decision we have ever made. Our new Sony VGC-LT29U would not receive HDTV. Our local cable company rewired our house, twice, tried at least 3 cable ...
I recently placed an order with a sony style representative from www.sonystyle.com. After placing the order I was contacted a few days later from the shipping company that they use and setup a delivery time for Thursday November 29th 11am-4pm. Someone has to be there to sign for it so I had to take ...