I bought a Simmons Worldclass Wickliffe Plus bed on 9/10 from Marshall Area's office shop. About 9, I began to encounter back and hip pain. I eventually followed the origin to my bed. I approached Joanne at Simmons who put up an examination. The inspector stated my bed was dropping 11/4" which ...
Our mattress has deeper than normal body depressions after only 1 year. It has been inspected by Mattress World and declined because we didn't buy the matching box spring. We were told by Mattress World at the time of purchase that our box spring was fine and "Would not void the ...
I made the mistake of going to one of there outlets, and first of all the sales person told me that it was new product that was considered overruns come to find out what they really sale is warranty returns and factory defects, bottom line junk! There are two locations in south carolina one is in ...
Simmons, what a joke! They do not honor their warranty. My top of the line Exceptional mattress failed in less than a year with two trough like depressions where we lay. This was deemed "normal compression" by Simmons. I am told the more plush and expensive the mattress, the more likely ...
We bought the Black series (king size), supposedly Top of the Line for $2500. After less than 3 months, there were two troughs in the mattress. Simmons states that up to a 2" dip (with no one on the mattress) is acceptable. It cannot be slept on with that much of a dip. We are not sleeping at ...
I bought a matress in 93. Told by sales person at Discount Matresses to hold onto certifiacate for 10 years and I would recieve 50% cash back. Wow what a great promotion to buy, so I thought! I followed all instructions, mailed my info in 14 days of purchase and was supposed to wait 10 years for ...