Long story short - bought a pair of shoes, literally falling apart after a few weeks. Sent pictures, their customer service couldn't care about their customers less. Would not allow a return, a credit, nothing. Never had such poor customer service for obviously flawed product. Will never shop there ...
"I have shopped at Shoes.com for at least 4 years and until now have been very satisfied with their service, shoes and shipping and return policies. Today, I ordered a pair of shoes and was declined due to their "NEW EXCESSIVE RETURN POLICY". Turns out, that this past year I ordered ...
Sent me a pair of defective shoes. I sent the defects back, notified them by email & packing list that the shoes were defective. Requested exchange for the same model of shoes. They sent me ANOTHER pair of defective shoes! They should have checked the second pair before they were shipped! Got ...