In September I purchased a large Mitsubishi HD TV from the "Great Indoors" in Scottsdale, Az. For about $2500. Based upon the recommendation of the sales person I also purchased a service agreement for several hundred dollars which would cover service and parts for a long period. Four ...
Sears.com - poor experience. Requested a pancake air compressor like a Holiday present prior to Holiday, not obtained. Talked to a lot of Sears.com customer support reps - some impolite, some not effectively educated, some knownothing. On January 15 I obtained a phone from the Sears specialist on ...
I recently contacted a Sears customer service representative to schedule repairs on a refrigerator that I had purchased.instead of giving me a time to work with, they stated that it would be within the hours of 8 A.M. And 5 P.M. After explaining that wouldn't work for me, as I have a job and don't ...
I placed an order on Sears.com for a printer in September. They sent me the wrong item 1 week later. The procedure to fix a wrong shipment is to have UPS pick up item, restock item, then issue a new item (the process can take up to a month.) The only way to get a replacement sooner is to order a ...
I also have a Sears Kenmore variety that we have not been pleased with it because I purchased. The number takes forever to preheat after which it does not keep up with the warmth it's set-to. Nowadays the underside component burned-out and that I observe this can be a common issue. Fortunately I ...
I have a contract with Sears on my dryer. When it needed a repair, they made me wait 12 days for an appointment. They said the repair person would be here between 8am - 12pm. I made several phone calls telling them that I had to leave my house by 12, so I needed someone there before then. By 11:30, ...