My house Burned to the Ground in the San Diego Firestorm. I found a metal box, full of charred Craftsman tools. Great! With lifetime, unlimited guarantee. NOT! They only say that to trick you into giving them money. They don't really honor their 'guarantees' or give a damn about any fire victims. ...
On Nov 16 I bought a Acer pc from Sears.com. Our purchase confirmation returned the computer could be shipped on 11/21.11,21, 07 came and that I obtained the carrying case for that computer but no pc, I named customer support and was informed that because of the vacations the computer could be ...
My complaint goes back 2 weeks. On November 24 I visited the Sears outlet at Cross county Mall, Yonkers, NY. The service rep was not at all proficient in the product I was intending to purchase (46 inch SONY LCD V3000). Late that day I met with the store manager to discuss the price match policy ...
We called about getting a commercial dryer repaired in a small 3-unit building. They gave us an appointment three days out, with a 4-hour window. I gave them my tenant's phone number so the technician could call when he got close. She took time off from work and sat in her picture window so he ...
Hello, I am new to Sears and for my first major purchase the experience was horrible. I need a new stove and had been watching the prices for weeks. I finally decided to go with sears because out of all the retailers they seemed to have the best price. On Black Friday Morning I had my mother call ...
Below, starting from the bottom you will find three e-mails I sent to the DOJ the problems I've encountered through trying to purchase Christmas gifts from www.sears.com. This is the second update. Notice below the two transactions copied from my online banking. The two previous emails I sent are ...