On October 17, I called Safe Home Security because my battery on the system died and though plugged in to an electrical outlet, there was no life to the system, meaning no monitoring. I spoe to Debbie, whivh got very rude with me because I told her that I was not going to pay $50.00 for the ...
I have never had a worse customer service experience than I have had with Safe home security. I purchased an 36 month home monitoring system and was very careful to send the written 60 day letter of cancellation (certified mail), which they acknowledged in a written response and telling me they ...
I have been a customer of alarm trades for 6 yrs they went out of business and sold me to safe home security which I was no aware ofuntil july. I had so may problems with them they bill m 3x a month for 2 months I keep calling in to tell them everyone there is very rude including the manager! The ...
I maintain that Safe Home Security continues to participate in the unsavory business practice of rollover contracts. They bury the stipulation in small print. Additionally, their customer service is one of the worst I have ever experienced. They do not compromise and were unwilling to allow ...
I paid Safe Home Security every month for 4 years only to find out they were not really monitoring my home during that time. The county I lived in cut my phone line without my knowledge since I only use the phone line for Internet services. I have since cancelled my phone line services. The line ...
In January I was contacted by Stephen Neubert, a representative from Safe Home Securities. Stephen was "just checking in" with me and making sure I was happy with my alarm service with Safe Home Securities. I told Stephen that I had had some problems with my system, a system that I paid ...