Site: roku.com
Found 8 reviews / complaints

Roku
Refuse to return customer service e-mails! Don't do it! You're giving away money!

Electronics and household app. Russ138 0

I was sent (and charged for!) a random item when I bought a Roku product recently. I've made THREE ATTEMPTS to e-mail to THREE different e-mail addresses to ask how to handle a return for refund. I received absolutely no correspondence back. On the third attempt I sent the e-mail "return ...

Oku
Consumer Report

Miscellaneous fuzziemom 0

I ordered a program from roku on 7/21 for a one time charge of $2.99, I was billed twice and called them, they gave me credit for both charges but deleted the program. I called back and reordered the program on 7/29 and was again charged twice, I called again and they promised to 'escalate' the ...

Yoku
Consumer Report

Miscellaneous craig434 0

Stated that I would reseve my refund 10 days after they reseved the roku box. I still havent reseaved my money and the say it will be within 3 bussness days that was 6 days ago. ...

Roku
Terrible Customer Service

Electronics and household app. BW10 0

I bought the Roku XDS player and paid for FedEx 2nd Day Shipping, which the Customer Service person said would deliver on a Saturday. Immediately after clicking the "ORDER" box the next window that pops up is a window that explains Shipping methods.in that explanation is the fact that ...

Roku
A bunch of liars and hustlers!

Miscellaneous MAK9 0

If you need to experience being a victim of lies and scam tactics, then go to ROKU, and you will absolutely get kicked in the face for believing them! Back on August 23, I joined their "Refer-a-Friend" program, which promised a $8.99 credit toward Netflix. I never received it. Five phone ...

Roku
Beware! Don't believe the 100% guarantee on the roku player. You won't get that refund!

Miscellaneous Karen1404 0

I purchased the Roku SD Player after reading about it on Netflix. Since I've been satisfied with Netflix service until now, I didn't hesitate to buy online from Roku. BIG MISTAKE! I received the Roku player the week of Christmas. I emailed Roku for the first time that week to find out how to ...

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