Qwest
Free Modem Promise Denied After Six Months
I signed up for Qwest Broadband 6 months ago. I was told I would get a free modem if I upped to the faster service. First month I got a bill for 59.99 for a modem. I call in. They tell me not to worry and that I would get a credit for 59.99 in 4 months. Fast forward 6 months. I have been on hold ...