Started my loan process with Quicken Loans at the beginning of June with the understanding and plan to have the loan closed by the end of the month. Here we are over 3 months later and absolutely nothing!!! They were incapable and clueless throughout my experience. Here are the facts to my ...
I spoke with Matthew McCarthy after receiving a flyer in the mail. Because Quicken was a big name I trusted what Matthew told me he would do. He told me he needed $500 Good Faith Deposit. He later revised it to $400 because the loan is VA. I told him I was uncomfortable giving him the money because ...
Candice solicited me by phone, said she could get me into an interest loan at 5.999% for my home loan. I had a loan with GMAC, because it is hard to get them on the phone, I decided to go with Quicken Loans Candice the loan officer said that she would be my loan officer, always keep in touch and ...
I applied for a mortgage refinance loan with Quicken Loans. During the one of the initial telephone conversations, the Quicken Loan Rep said they would need a $400 "good faith" deposit that would be refunded when the loan closed. I kick myself now for not having asked what would happen if ...
For all of you that got screwed by Quicken Loans. Go to the BBB and submit a complaint. You will hear from a representative within a day or 2. They will offer your money back to "resolve" the issue with the BBB. This is done so that they can keep their A (what a load of crap) rating with ...
On 12/20 we applied for a HARP 2.0 Loan. We were told that we qualified and needed to apply with $400 for appraisal fee. The closing was to be 2/3. We went round & round with six different "processors" and our loan "stalled" until finally we were told that closing costs had ...