This company claims to back up data for computer users, but if you don't back up from the "C" drive, expect them to say "we don't have it" if you need to restore. Even though 'backup was successful' messages showed up nightly, my entire personal life has been lost, family photos ...
Right now I pay $54.45 / year for 175 GB on an unlimited plan. Now they suddenly want $175.89 / year for exactly the same service. NOT going to happen! ...
I had the misfortune of loosing my Mozy password and attempts to recover have gone unanswered. I am trying to discontinue the service and cannot access the site. Apparently, to pursue cancellation, you need to first access account, which I cannot do,, to gain the info needed. Numerous support ...
First, I want to be clear. I completely understand that Mozy's Online Backup service is not breaking any laws, and it is completely their prerogative to raise prices as they see fit. However, I thought that it would be good for consumers like me to know about their business practices before they ...