I ordered 12 bottles of Henna on Nov 5 up to date have not received it, unable to contact them unable to track order, unable to enter the web site, there is no way to talk to a human, never received an e_mail confirmation of the order either, today is Nov 27 ...
Below is a record of my dealing with MotherNature.com's so-called customer service function - to say that I am frustrated by the whole thing is an understatement - it all started Aug. 17, and now it is Nov. 16!? Notice that I gave them the benefit of a doubt - foolishly Date: 09/07 04:18 PM From: ...
I was charged for an "auto-shipment" in September which was never received, not have I received a refund - it's not mid-November. In addition another order was shipped and my credit card charged -still no products received. Customer Service doesn't exists at this company - it is a ...
I placed my order September 7. The website showed that the item was 'available.' The money came out of my account immediately and I received a confirmation e-mail. After a week and a half, I contacted the company. The said it was on back order. Their webpage said it's still available. They have no ...
This company is having problems... So they have resorted to stealing from customers. I placed an online order with them of items claimed to be in stock. When after two weeks I did not receive anything I began to correspond with them. They finally sent a partial out one month after I placed the ...
MotherNature.com has one of the worst Customer Service groups I have ever encountered. I placed my order on Aug. 7 (credit card was charged immediately) and tried to track my order on Aug. 15. On Aug. 18, I was told my order had shipped, and they were awaiting shipping info. Finally got a note on ...