I ordered a customized dress and put in the wrong measurement for the bust line. I put in a cancellation request within 2 hours of purchase via Paypal. I had to go on lightintheboxs facebook page, twitter, pre-sale Live Chat representatives, and several emails such as [email protected] to ...
I ordered some wedding jewelry on www.lightinthebox.com. It said shipping from 10-20 days so I paid for 7day shipping. I never received an email saying it was shipped. So, I went to they're website and tracked order and it showed that the item was shipped. I sent dozens of emails to them. They have ...
I ordered 4 items from this website and paid for expedited shipping. Items arrived within the given time frame but I had to pay the UPS carrier a further $45 dollars on delivery - this was not mentioned on the website at the time of ordering. A "cashmere" cardigan has never been near a ...
Light in the Box is refusing to allow me to return a dress even though it doesn't say anywhere on their website that purchases are non-refundable. ...
After searching the internet for faucets for our bathroom remodeling job we came upon lightinthebox.com's website. We found some very good looking bathroom faucets. They are chrome with glass waterfall style spouts. Being a skeptic I contacted the sales department through their online chat. I ...
Last month, I ordered a set of mermaid wedding dresses for my coming wedding, however the delivery is far too late and the CS team confirmed me that the shipment will be on time before the date before my wedding, well, the truth is it totally push out and it cost me $1k more to bought another set ...