I purchased a long coat for my husband in February. He never wore the coat and when I asked why he said it didn't fit properly. I call Customer Service and explained the situation and asked if it was possible to exchange the coat for a smaller size even though it was past the 30 day exchange ...
I ordered a brown rabbit fur jacket from Leather Coats Etc. And every time I'm outside and the wind blows hard, the fur blows right off my jacket and you can see the stitching on the sleeves and back of the jacket. I called Leather Coats and explained in to Troy and he told me to just pay to return ...
I phoned regarding the defective product and was told to send back for replacement and I would be credited $6.00 for the return shipping. Why should I pay shipping for a defective product sent to me? I paid 21.99 shipping and return shipping was $10.45. I received a voice mail the following day and ...