I've posted two diatribes regarding the horrors of Hughes Net. I've also read many of the complaints and it seems that almost everybody is in total agreement. If anybody out there is or has been a Hughes Net/DirecWay customer and would be interested in participating in a CLASS ACTION LAWSUIT ...
I have been fighting with Hughes Net for 3 years.in the past few months there service has gone from bad to the worst. I spent 5 days calling the so call techs. Finally the Hughes Net highest level said at the present time this is the best I can expect. I asked for a supervisor and even after ...
Hughesnet has the worst customer service of any company I have ever dealt with. If you are lucky enough to get someone on the phone you may or may not be able to understand their broken English. If you asked to be transferred to someone you can understand they accidentally disconnect the call while ...
First of all i think I should start of with say NEVER PURCHASE HUGHESNET! I have had Hughesnet for about two years now. The only reason I have not canceled it is because in my area it is the only service besides dial-up that is available. Sometimes I think dial-up would be better. First of all the ...
Hughes net is horrible! We mostly surf the web and occasionally when we need to download, the FAP is put on us for not 8-12 hours like they say, but at least 24. I checked our usage and we purposely shut our computer off and unplug the connection every night. It's funny that there will be usage ...
Hugesnet (previously Direcway) applied a 'Reasonable Entry plan' (FAP) which doesn't permit the everyday download bandwidth taken care of from the support plains. The reason being there's a 24hour fee following the limit to get a time is attained. If at 11:59pm I proceed 1 byte within the 200MB in ...