Site: greendot.com
Found 101 reviews / complaints
Page 10

Green Dot
Meijer Pre Paid Mastercard, Ge Money Bank Green Dot Frozen Account and No help from Customer Service

On Thursday I went to use my card and was told there was a hold on my account. I called customer service and they said my account was on hold and I need to talk to an investigator. I was told an investigator would call me back before 5 PM Eastern time. 5 came and went with no call I called 3 more ...

Green Dot
Payment of 110.70 to T-Mobile never found, more money taken

On April 1 I authorized a one-time payment to mobile service T-Mobile in the amount of 110.70. I called Green Dot and spoke to customer service, who confirmed that the money was already processed and that T-Mobile had taken the money out of my account. I called T-Mobile to verify this payment, and ...

Greendot
Synovus Bank (Owner) Beware of Purchase! Thanks for a glorius easte

Purchasing a Wal-mart refillable debit card places the funds entirely in Greendot's control (Owned by Synovus Bank). As I sit here waiting for my children to wake up to an empty refrigerator and no Easter Morning surprises, I look at the statement for my card, showing I have over $350 on a card I ...

Green Dot
Hidden 7.95 monthly fee left me short for insurance payment

I added $60 to my card to pay my auto insurance this month, and when I checked my account balance, they had automatically withdrawn $7.95 from my account, which was money I expected to use to pay my insurance. I called them, and they said it was a monthly fee. I call it a hidden fee and a huge scam ...

Green Dot
Account blocked after tax refund deposit despite faxed documents

On February 17th my stepdaughter Jessica's federal income tax return was deposited to my Green Dot card. On the 18th I went to retrieve more money from my account to give her for her return, as my card has a $400 ATM and $400 teller limit per day. On the 18th of February I found that my account had ...

Green Dot
Card signup rejected and automatically turned into a refund

I was putting money into a Green Dot everyday-use Visa card. I put all my information in, and when I finished, they said my info was not good enough and automatically signed me up for a refund. I needed the money at that moment. But now I have just lent them 300 bucks. ...