I tried to use your customer service number both today and yesterday and waited over13 min. On hold before I talked to anyone. I have used Gevalia for years and never encountered this poor service. I tried to resolve my problem over the internet and got no where so I tried the customer service ...
Gevalia coffee is a bunch of crooks. Once you sign up with them you can never get rid of them. I have canceled my account several different times.By email and phone and they continue to send coffee. If you refuse the coffee they still charge you shipping on something you never ordered. Their ...
On 10/26 I was charged for gevalia coffee I did not order. On 10/31 I recieved the items I was charged for. I returned said items that day, with refused written on each side of the unopened box. I contacted my credit card co. And let them know I had not ordered anything from Gevalia. One week ...
I cancelled my account before Christmas of 2006. They continued to send their nasty coffee. I threw it away and called them to request they not send me anymore of their product AGAIN. They informed me that I OWE them for the coffee they sent after my subscription cancellation! I refused to pay. ...