I have been trying to pay off a closed credit card for over nine (9) years. We had run into some financial difficulties with job losses, etc. Many times our payments were late but were at least paid asap with at least the minimum payment. I tried today, Saturday, 24 Nov. the due date; to pay my now ...
I have been a good customer of Emerge, previously Providian for years. I have excellent credit and have always paid my balance monthly in full. I mailed a payment before leaving for the holidays only to find, when I returned home, that it was never received. I immediately made my payment which ...
On November 20th I received a letter of termination from Emerge Mastercard. Without further reason my credit card was closed. I tried to apply for another credit card and was declined. Apparently my credit score has been damaged by this company, I pay my bills on time! I tried to get in touch with ...
I've had this Emerge Visa account for several years. It started out as FNANB, then it became something else, and now it's "EmergeCard." I have a couple other cards I use, hardly ever using the Emerge Visa which I'm mainly just working on getting paid off so I can close it. The other cards ...
The poorest example of customer service I've come across in all my years. Their website gives no information on your account, except to let you pay the bill at a fee of $4.95. Calling their number is equally as frustrating, call center in India and very difficult to understand the CSR. I called ...
A customer service rep from emerge mastercard named Israel, called my residence on friday July 7th. When the call was made he was told not to call this # any longer, and proceeded to question the individual who answered the phone, on who they were to tell him not to call. He said that they were not ...